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Terms & Conditions

Cancellation Policy

Credit card details are required to secure all reservations of 4+ guests. No deposit is processed on your credit card. Should you need to cancel your booking, we request 24 hours’ notice for all bookings.  If you cancel within $24 hours we have a $25pp cancellation fee. If you cancel your reservation within 3 hours or do not show up for your reservation, you will be charged the full forecasted food spend for groups over 12 guests and above and for groups below 12 you will be charged the $25pp fee.

Staff have the authority to give away tables in the restaurant if guests arrive more than 15 minutes after their booking.

A 10% service charge is applied to all restaurant groups of 10 guests and above.

Gift vouchers

Gift vouchers are non-refundable and available only for food and drink to be consumed at the venue. Valid at Duck and Rice only.  No special drink prices are valid. This voucher is not valid on Fridays, New Years Eve, Public Holidays or for functions. Not redeemable for cash.